Vaga de Senior It Technical Customer Support - English Advanced -, Lavras, Minas Gerais

Senior It Technical Customer Support - English Advanced -

KODYS

📍 Lavras, Minas Gerais

Descrição da Vaga

What a Day In The Life Looks LikeUtilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware Provider, Seagull Scientific, Bartender, Georgia Softworks, or other third parties. Manage the WMS environments…

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